At 17ph Casino, your personal data is handled with the same care we put into every game on our platform. This Privacy Policy explains exactly what we collect, why we collect it, how we protect it, and what rights you have over your own information.
Six core principles that guide how 17ph handles every piece of data you share with us.
All data transmitted between your device and the 17ph platform is protected by 256-bit SSL/TLS encryption — the same standard used by Philippine banks and GCash. Your login credentials, payment details, and personal information are never sent in plain text.
17ph does not sell, rent, or trade your personal information to third-party marketers or data brokers — ever. Your data is used solely to operate your account, comply with Philippine regulations, and improve your experience on the platform.
17ph processes personal data in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules and regulations issued by the National Privacy Commission (NPC).
We only collect data that is necessary for a specific, legitimate purpose. We do not collect data speculatively or in bulk. Every data point we hold on you has a clear reason for being there, and we do not use it for anything beyond that stated purpose.
17ph collects only the minimum amount of personal data required to provide our services, verify your identity, and comply with PAGCOR and AMLC regulatory requirements. We do not ask for information we do not need.
Under the Philippine Data Privacy Act, you have the right to access, correct, delete, and port your personal data. You also have the right to object to certain types of processing. 17ph makes it straightforward to exercise all of these rights.
This Privacy Policy ("Policy") describes how 17ph Casino ("17ph," "we," "us," or "our") collects, uses, stores, shares, and protects the personal information of users ("you," "Player," or "User") who access or use the 17ph Casino website at https://17ph.club and all associated services, features, games, and content (collectively, the "Platform").
17ph is committed to protecting the privacy and security of your personal data. We operate in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and all relevant issuances of the National Privacy Commission (NPC). We also adhere to the data governance requirements imposed by PAGCOR as part of our operating obligations.
Plain language summary: We collect your data to run your account, keep the platform secure, comply with Philippine law, and improve your experience. We do not sell your data. You have real rights over your information, and we make it easy to exercise them.
By registering an account with 17ph or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.
For the purposes of the Philippine Data Privacy Act of 2012, 17ph Casino is the personal information controller in respect of the personal data collected through the Platform. This means 17ph determines the purposes and means of processing your personal data.
17ph has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and with applicable data protection laws. You may contact the DPO at any time using the contact details provided in Section 15 of this Policy.
When you register an account with 17ph, we collect the following personal information:
To comply with PAGCOR regulations and the Anti-Money Laundering Act (RA 9160, as amended), we are required to verify your identity. For this purpose, we may collect:
We collect information related to your financial transactions on the Platform, including:
We collect data about your activity on the Platform, including:
When you access the Platform, we automatically collect certain technical information, including:
If you contact 17ph customer support, we collect and retain records of those communications, including live chat transcripts, email correspondence, and any attachments or screenshots you provide. This data is used to resolve your query and to improve our support services.
17ph collects your personal data through the following means:
The table below sets out the purposes for which 17ph processes your personal data and the corresponding legal basis for each purpose under the Philippine Data Privacy Act:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact data | Contract performance |
| Age and identity verification (KYC) | KYC documents, selfie | Legal obligation (PAGCOR, AMLC) |
| Processing deposits and withdrawals | Financial, transaction data | Contract performance |
| Providing games and platform features | Gaming activity, technical data | Contract performance |
| Anti-money laundering compliance | Identity, financial, transaction data | Legal obligation (RA 9160) |
| Fraud detection and prevention | Technical, transaction, gaming data | Legitimate interest |
| Responsible gaming monitoring | Gaming activity, account data | Legal obligation (PAGCOR RG framework) |
| Customer support | Communications, account data | Contract performance |
| Platform improvement and analytics | Technical, gaming activity data | Legitimate interest |
| Promotional communications (with consent) | Contact data, gaming preferences | Consent |
Marketing communications: 17ph will only send you promotional SMS, email, or push notifications if you have explicitly opted in to receive them. You may withdraw your consent and unsubscribe at any time by contacting customer support or updating your account notification preferences.
Under the Philippine Data Privacy Act of 2012, 17ph processes your personal data on the following legal grounds:
17ph shares personal data with carefully selected third-party service providers who assist in operating the Platform. These providers are contractually bound to process your data only on 17ph's instructions and in accordance with applicable data protection law. Categories of service providers include:
17ph is required by Philippine law to disclose certain personal data to regulatory and law enforcement authorities. This includes mandatory reporting to the Anti-Money Laundering Council (AMLC) under RA 9160, compliance reporting to PAGCOR, and responses to lawful orders from Philippine courts or law enforcement agencies. Such disclosures are made only to the extent required by law and are not subject to your consent.
In the event of a merger, acquisition, restructuring, or sale of all or part of 17ph's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it, in accordance with NPC notification requirements.
17ph does not sell, rent, lease, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. Any sharing of data is limited to the purposes described in this Policy.
Beware of phishing: 17ph will never ask for your password, OTP, or full payment account details via email, SMS, or live chat. If you receive a suspicious message claiming to be from 17ph, do not respond and report it to our support team immediately.
Cookies are small text files placed on your device when you visit a website. 17ph uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the Platform, remember your preferences, and analyze how the Platform is used.
You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the Platform — for example, you may be required to log in again on each visit if session cookies are blocked.
17ph retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with NPC-approved data disposal procedures. Where data has been anonymized, it may be retained indefinitely for statistical and analytical purposes.
17ph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Data breach notification: In the event of a personal data breach that poses a real risk of serious harm to affected individuals, 17ph will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular 16-03.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 17ph:
Request a copy of the personal data 17ph holds about you, along with information about how it is being used.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest.
Claim compensation for any damages sustained as a result of inaccurate, incomplete, outdated, or unlawfully obtained personal data under Section 16(f) of the DPA.
To exercise any of these rights, please contact the 17ph Data Protection Officer using the contact details in Section 15. We will respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.
Please note that certain rights are subject to limitations under the DPA. For example, the right to erasure does not apply where retention is required by law (such as AMLC record-keeping obligations) or where the data is necessary for the establishment, exercise, or defense of legal claims.
The 17ph Platform is strictly intended for adults aged 21 years and older, in accordance with PAGCOR regulations governing online casino operations in the Philippines. 17ph does not knowingly collect personal data from persons under the age of 21.
If you are under 21: You are not permitted to use the 17ph Platform. If you have accessed the Platform while under the age of 21, please stop using it immediately. If a parent or guardian believes that a minor has registered an account with 17ph, please contact us immediately so that the account can be closed and any data deleted.
17ph employs age verification procedures during the registration process to prevent access by minors. Where age verification reveals that an account holder is under 21, the account will be immediately suspended, all pending transactions cancelled, and any deposited funds returned to the original payment source.
17ph primarily stores and processes personal data on servers located within the Philippines or in jurisdictions that provide an adequate level of data protection as recognized by the National Privacy Commission. Where personal data is transferred to a third-party service provider located outside the Philippines — for example, a cloud infrastructure provider or a game software supplier — 17ph ensures that appropriate safeguards are in place to protect your data, including:
You may request information about the specific safeguards in place for any cross-border transfer of your personal data by contacting the 17ph Data Protection Officer.
17ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered account holders via email or in-platform notification at least seven (7) days before the changes take effect.
The date of the most recent revision is displayed at the top of this Policy. We encourage you to review this Policy periodically to stay informed about how 17ph protects your personal data. Your continued use of the Platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy.
Where changes require your fresh consent under the DPA — for example, where we wish to use your data for a new purpose not covered by the original consent — we will seek that consent before proceeding with the new processing activity.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the 17ph Data Protection Officer:
If you are not satisfied with 17ph's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent regulatory body responsible for enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available on the NPC's official website.
We encourage you to contact us first. In most cases, privacy concerns can be resolved quickly and informally by contacting the 17ph Data Protection Officer directly. We take all privacy complaints seriously and are committed to resolving them fairly and promptly.
Your data is protected, your privacy is respected, and your gaming experience is backed by a platform that takes Philippine regulations seriously. Join thousands of Filipino players who trust 17ph. Must be 21 or older.